VertexStarter
SERVICES / AI CUSTOMER SUPPORT AGENT

AI Customer Support Agent

A support team working 24/7 across email, chat and WhatsApp.

We build an AI support employee that answers questions in seconds, classifies requests and drives them to resolution. When unsure, it hands the conversation to a human.

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Benefits

Response time drops to seconds

High auto-resolution rate

24/7 uninterrupted support

Higher customer satisfaction

What we do

  • Multichannel (email, chat, WhatsApp)
  • Answers connected to your knowledge base
  • Safe handoff to a human
  • Live performance dashboard

Frequently asked questions

Does it support multiple languages?

Yes, it works in dozens of languages, primarily Turkish and English.

How does it handle complex requests?

It hands topics it can't resolve or is unsure about to your team with full context.

How long does setup take?

Usually 4-6 weeks, depending on how ready your knowledge base is.